๐ What Are the Model’s Size Details ?
Our model ( Darre ) is 157 cm tall and is wearing size S.
Please refer to each product description for detailed sizing measurements.
๐ Are the Items Ready Stock or Preorder ?
Most items are In Stock, unless specifically labeled “ Pre Order ”.
Ready stock items are available in limited quantities and ship out faster.
๐ฆ When Will My Order Arrive ?
Orders are processed once payment is completed.
Preorder :
Preorder items will deliver to you 2–5 days after the preorder batch cut-off date.
Ready Stock Items :
Ship within 1–2 working days after payment.
Mixed Orders ( Ready Stock + Preorder ) :
All items will be shipped together once preorder items are ready.
โน๏ธ The current batch cut-off date is displayed at the top header of our website.
๐ Where Can I Check My Order Status ?
Once your order has been shipped, you will receive an email titled “ Your Order is Shipped ”.
This email includes:
Your tracking number
The courier company used
A “ Track My Order ” button for real-time parcel updates
โ Can I Add to a Previous Order to Save on Shipping ?
Yes, as long as your previous order has not yet been shipped.
If your new order falls into a different batch, both will be shipped together once all items are ready.
No extra shipping charges apply for combined orders.
To combine orders, please contact us via whatsapp 91515263.
๐ Can I Change My Shipping Details?
Yes, if your order has not yet been shipped.
Please contact us immediately to update your shipping details.
๐ Where Do You Ship To?
We currently ship within Malaysia and Singapore only.
๐ฐ How Much Is Shipping?
Malaysia
West Malaysia: $15
East Malaysia: $15
Singapore
Home delivery 2-3 working days : $2 ( Free shipping for orders above $100 )
Express within 48 hours : $15
๐ Can I Exchange My Item for a Different Size?
Unfortunately, we do not offer size exchange.
Please refer to the size chart on each product page before purchasing.
For defective items, please refer to our Exchange & Refund Policy.
โ ๏ธ What Should I Do if There Is a Problem With My Items?
Please review our Exchange & Refund Policy page for detailed instructions.
Contact us immediately with photos of the issue so we can assist you promptly.